Prompt Service commitment to privacy

PRIVACY PROTECTION

According to Online Privacy Protection Act of 2003 (Business and Professions Code Section 22575-22579), Prompt Service shall conspicuously post its privacy policy on its Web site. YOU can find our privacy policy statement on this page.

CONSUMER INFORMATION

When you request information on Prompt Service products, we may require you to provide your name, business name, e-mail address, mailing address, phone number and other relevant information about your business. The information that we collect will be used to conduct user-requested follow-up activities.

YOUR CALIFORNIA PRIVACY RIGHTS

Under California law (Privacy Act, California - Financial Code sections 4050-4060), California residents who have an established business relationship with Prompt Service, may choose to opt out of Prompt Service disclosing personal information about them to third parties for marketing purposes.
For purposes of this opt-out option:

  • "Prompt Service" means Prompt Service and the Prompt Service web site (http://www.promptserviceappliance.com), and
  • "Third Party" means a business that is not part of Prompt Service and Prompt Service web site.
If you choose to opt out, Prompt Service will not disclose your personal information to a Third Party for marketing purposes. As a result, you will not receive direct mail, telephone or e-mail solicitations for products or services from: a business outside the Prompt Service and Prompt Service web site.

To opt out, please do the following:
Contact our Privacy Relations Agent at privacy@promptserviceappliance.com and indicate that you would like to opt out of Prompt Service sharing your information with a third party AND that you would like to opt out of receiving direct mail, telephone and e-mail solicitations from Prompt Service.
Your opt out request will be processed within 30 days of the date it was received. Once you have opted out, you do not need to do so again.

INFORMATION FROM OTHER SOURCES

We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.

PERSONAL INFORMATION COLLECTED on OUR WEB SITE

We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies" we obtain certain types of information when your web browser accesses our website. There are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist.

COOKIES

Prompt Service, Inc. Web site use "cookies" to enable YOU to login to our services and to help enhance your online experience.
What are "Cookies" and how do we use them?
A cookie is a small data file (text file) that Web sites often store on your computer's hard drive when YOU visit their sites. Cookie(s) may contain information that later can be used by a web server that issued that cookie(s) to YOU. This will let a web server save YOU time to enter repeatedly the same information and to display individual preferences. YOU have the ability to accept or refuse cookies.
Most Web browsers automatically accept cookies, but YOU can usually set your browser to decline cookies if YOU prefer.
YOU don't need to have cookies turned on to use www.promptserviceappliance.com, however YOU will find yourself re-entering your password again each time.

SECURITY

Prompt Service, Inc. is committed to protecting the security of your personal information. We use a variety of available latest security technologies to prevent unauthorized access, use or disclosure of your personal information.
All highly confidential information that sent over the Internet protected by encryption, such as the Secure Socket Layer (SSL) protocol.
If YOU are using a password to help protect your accounts, personal or business information, it is your responsibility to keep it confidential and in a safe place.

According to California Civil Code 1798.80-1798.81, Prompt Service will shred, erase or otherwise modifying the personal information in records within its custody or control containing personal information which is no longer to be retained by the business.

PROTECTION of OUR WEB SITE and OTHER

We may disclose information you provide to our we bsite when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our web site, our users or others.

CHILDREN UNDER 13

Prompt Service, Inc. ("www.promptserviceappliance.com") abides by the Children's Online Privacy Protection Act (COPPA) requirements (15 U.S. Code section 6501). Prompt Service does not target and is not intended for children under the age of 13, and does not knowingly collect data from children. However, Prompt Service has no way to indentify the age of an individual who access our Web site.
If however, Prompt Service discovers that it has personal information from a child under 13 through its Web site, Prompt Service will eliminate that data from its system.
Parent or guardian that discovers that a child had provided us with personally-identifying information without their consent, should contact us to remove that information.

LINKS to and FROM OTHER WEB SITES

Our web site may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our web site through another site. For example, in certain cases you may have linked to PromptServiceAppliance.com through banner advertising on another site. In such cases the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.
Prompt Service, Inc. is not responsible for the privacy practices or the content accuracy of such Web sites.

YOUR CONSENT

By using our Web site, YOU consent to the collection and use of the information YOU provide according to this Privacy Policy. If we decide to change our Privacy Policy, we will post these changes on this page so that YOU can always be aware of what information we collect, how we use it, and under what circumstances we may disclose it.